Privacy policy

Arisya Jewels is committed towards the compliance of Privacy Laws as applicable in India. It is our top priority to protect and secure your personal data.

This Privacy Policy is intended to inform you about the personal data that is collected from you, how your personal data may be used and disclosed, how you can control the use of your personal data, and how your personal data is protected when you use the Arisya Jewels application or the application developed by a third party for Arisya Jewels (“Application”). We do not sell trade your personally identifiable information; however, we may share the same with third parties who assist us in conducting our business, operating our website/Application, or servicing you, so long as those parties agree to keep this information confidential.

Your continued access and use of the platform shall be deemed to be your approval and acceptance of this Privacy Policy.

We would like to inform you that our privacy policy is subject to change without intimation and you shall be required to review the same regularly.

Your continued access and use of the platform shall be deemed to be your approval and acceptance of this Privacy Policy.

HOW DO WE USE THE INFORMATION COLLECTED FROM YOU -

MANNER IN WHICH INFORMATION WILL BE COLLECTED -

To access certain areas of our platform, you will need to register with us. During the registration process you will be asked to submit personal information about yourself (including your name and address, e-mail address and telephone number). By entering your details in the fields requested, you enable us to provide you with the services you select.

Where the option is available, when you purchase products online, we collect information such as your purchase details and relevant payment information. In addition, we will also collect personal information from you when you correspond with us (for example, if you contact us with a query about one of our products or services). Please note that phone calls will on occasion be recorded for security, training and development purposes;

We also collect certain information automatically about visitors to our platform, described in the section headed "Cookies and other information that we automatically collect", above;

We will collect information about your location to the extent that we provide any location services, described in the section headed “Location Services” above;

WE WILL USE INFORMATION COLLECTED FROM YOU FOR :

Where applicable, manage and fulfil purchase orders, facilitate delivery, and to provide after-sale services;

Manage our accounts and records;

Deal with your enquiries and requests;

Send service related communications, including announcements and administrative messages such as order confirmation;

Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;

Forward ours and third-party marketing communications (including e-mails) that we feel may interest you.

Conduct market research so that we can continuously improve the services we provide to our customers;

Undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our platform and services secure; and

Understand how our platform is used so that we can continuously improve our platform and services and other offerings.

Where you have agreed to a particular use of your information, we process it on the basis of your consent. You may withdraw that consent at any time (for example, with respect to sending you marketing communications) by contacting us (see the section headed “Contact Us” below). We also process your information where this is necessary for the performance of a contract with you or where it is necessary for our legitimate interests of operating, protecting and improving our business.

INFORMATION THAT YOU DISCLOSE

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, when you participate in activities on the platform, or otherwise when you contact us.

Personal information provided by you

The personal information that we collect depends on the context of your interactions with us and the services, the choices you make and the products and features you use. The personal information we collect may include the following:

Names
Phone numbers
E-mail addresses
Date of birth
Authentication data
Billing Addresses
Shipping Addresses

Sensitive Information - We do not process sensitive information.

Payment Information

The payment information, including credit card information, is processed by third parties and third-party processing applications, such as PayPal, Razorpay and individual Bank Wire Transfers. We do not have access to the credit card and payment information collected by those third parties and you should review their privacy policies before submitting your information to them.

We will rely on the information provided by you as accurate, complete and up to date and you agree to ensure that this will be the case.

You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose personal data about visitors that are under 18 years of age.

SHARING YOUR INFORMATION

We do not share personal information about you with other people or non-affiliated companies except under the following circumstances:

we will disclose your personal information to third party providers for the purposes of providing online and other payment services, handling credit checks and fraud prevention, and any other services required in order for us to use your information for the purposes specified in the section headed "Information you provide to us and how we use it”, above;

we will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and

we will disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.

MINORS

The platform and their contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. In the case of a minor using our platform, we do not hold ourselves responsible under whatsoever circumstances.

PROTECTING YOUR INFORMATION

We want you to feel confident about using our platform, and we are committed to protecting the personal information we collect. We design our systems with your security and privacy in mind.

We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.

However, where we ask you to choose a password in order to access certain parts of our platform, you are responsible for selecting a secured password and keeping that password confidential. You should choose a password which you do not use on any other site, and you should not share it with anyone else.

RETAINING YOUR INFORMATION

We keep your personal information to enable you to use our services continuously, as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

If you request that we no longer send you direct marketing communications, we will keep a record of your request and contact details to ensure that your request is respected.

If you have a data-protection related question, and you are a Arisya Jewels customer, please refer to the section headed “Contact Us” below.

Your Data Rights

You may have certain data rights, to access your personal information or to correct or delete your personal information. If you wish to do any of these and you are an Arisya Jewels customer, please refer to the section headed “Contact Us” below.

YOUR CHOICES

We offer a variety of choices about how we use your information. You can make choices about whether to receive promotional communications from us by following the unsubscribe instructions included in the communication. In addition, you can also generally make choices in your settings, or by visiting relevant links.

You may unsubscribe from e-mail marketing communications at any time by e-mailing the address below in the section headed “Contact Us” or clicking on the ‘unsubscribe’ link in any Arisya Jewels e-mails.

If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request access to the personal information we hold about you or to unsubscribe from any further e-mail marketing communications.